Manuals
File-Mate ADV User Guide (398 KB PDF). Note: This file is also part of the demo download.
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Frequently Asked Questions
Are you planning on changing the software to conform to the new SEC Brochure format? Yes, the application that supports the brochure style form is now posted and ready for purchase.
Once I order, how long does it take to get my registration number? You receive your registration number immediately after we approve your credit card.
Can more than one person use File-Mate? Yes, you can install File-Mate on a network server or on a shared folder on a local machine.
Where does File-Mate store my data? The default location is C:\File-Mate\ADV\<Tax Year>.
Can I back up my data? Yes! File-Mate has both backup and restore functions, which you can access from the startup page. The backup tool copies your database to the Backup folder. The Recover button overwrites existing data with your backup data.
I'm getting an error when open the application "This action cannot be perform..." What should I do?
This error is usually caused by a conflict with the User Account Control on Window Vista and Windows 7. see PDF file for ways to solve the problem. (View PDF instructions)
How do I move the program from an old pc to a new one?
Simply move the folder contents from the old to the new. or use your original installer (same version as the current application) to install a copy of the program on the new pc. Then move your data file(s) (all the ".frm" files) to the new pc, and overlay the existing blank data file that was just installed with your old data file. (View PDF instructions)
